General Terms & Conditions

Cre8ify — Terms and Conditions for All Users

Effective Date: 12.04.2026

  1. Operator: This platform is operated by Cre8ify, managed by UPHORIA FZCO, located at Dubai Silicon Oasis, DDP, Building A2, Dubai, United Arab Emirates. Trade License: 141047 (DSOA). All legal correspondence should be directed to legal@cre8ify.com.
  2. Scope of Application: These General Terms and Conditions ("GTC") govern the access to and use of the Cre8ify platform by all users, including Creators, Brands, and visitors. Additional role-specific terms for Brands and Creators apply alongside these GTC. In case of conflict, the role-specific terms prevail.
  3. Purpose of the Platform: Cre8ify connects Brands with Creators for User Generated Content (UGC) production and influencer event collaborations (Golden Circle). Any misuse, unauthorized marketing, or system circumvention is prohibited.
  4. Account Creation and Eligibility: Users must be at least 18 years old, provide accurate information, and safeguard their login credentials. You are responsible for all activity under your account. The creation of fake accounts, duplicate accounts, bot-operated accounts, or accounts used for spam is strictly prohibited. Accounts may be rejected or terminated for violations at Cre8ify's discretion.
  5. User Conduct: Respectful and lawful behavior is required at all times. Users may not infringe third-party rights, post harmful or illegal content, bypass platform fees, use automated tools or bots to interact with the platform, or solicit off-platform deals with users discovered through Cre8ify.
  6. Platform Oversight: Cre8ify may monitor platform activity and take measures including restricting features, removing content, issuing warnings, or suspending/terminating accounts without prior notice if violations are detected.
  7. Payment Processing: All financial transactions are processed via Stripe or other authorized payment providers. UPHORIA FZCO is the contractual payment recipient. Users are responsible for their own tax compliance in their respective jurisdictions.
  8. Intellectual Property: All platform materials, trademarks, and branding belong to UPHORIA FZCO. Content uploaded by users remains the user's property but is licensed to Cre8ify for platform operations as described in the role-specific terms.
  9. Platform Exclusivity: All professional relationships initiated via Cre8ify must remain on the platform. Bypassing the platform to work directly with users discovered through Cre8ify is prohibited and may result in permanent ban and legal action.
  10. Privacy and Data Protection: Personal data is processed in accordance with our Privacy Policy and Cookie Policy, compliant with UAE Federal Decree-Law No. 45 of 2021 (PDPL) and GDPR for EU-based users.
  11. Account Deletion: Users may request deletion of their account at any time via the app, web platform, or by contacting support at legal@cre8ify.com. Upon request, all personal data will be deleted within 30 days, except where retention is required by law or for legitimate business purposes (e.g., outstanding payments, ongoing disputes). Cre8ify may also suspend or delete accounts for Terms violations.
  12. Limitation of Liability: Cre8ify acts as a marketplace facilitator and is not liable for user-generated content, transactions between users, or third-party services. Cre8ify's total aggregate liability shall not exceed the fees paid by the user to Cre8ify in the twelve (12) months preceding the claim. In no event shall Cre8ify be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Cre8ify does not guarantee uninterrupted or error-free platform availability. These limitations do not apply in cases of gross negligence or willful misconduct by Cre8ify.
  13. Force Majeure: Neither party shall be liable for failure or delay in performance due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, war, government actions, power or internet outages, or third-party service failures. The affected party shall notify the other party promptly and resume performance as soon as reasonably possible.
  14. Cancellation and Refunds: All purchases of digital services are final and non-refundable once the service has commenced. For details, see our Cancellation & Refund Policy.
  15. Dispute Resolution: These Terms are governed by the laws of the United Arab Emirates. In the event of a dispute, both parties agree to first attempt resolution through direct negotiation within 14 days. If unresolved, the dispute shall be submitted to mediation under the rules of the Dubai International Arbitration Centre (DIAC). If mediation fails within 30 days, either party may initiate legal proceedings before the courts of Dubai, UAE.
  16. Amendments: Cre8ify reserves the right to amend these Terms at any time. Users will be notified of material changes via email or in-app notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the amended Terms.
  17. Contact: Legal Department — UPHORIA FZCO, Dubai Silicon Oasis, DDP, Building A2, Dubai, UAE. Email: legal@cre8ify.com