General Terms & Conditions

1. Scope of Application

These General Terms and Conditions ("GTC") govern the access to and use of the Cre8ify platform by all users, including but not limited to Creators, Brands, and visitors. They apply in conjunction with the specific Terms of Service for Creators and Brands, which regulate role-specific aspects of participation in the platform. In case of a conflict, the provisions of the Creator or Brand Terms shall prevail. By accessing or using the Cre8ify platform, you acknowledge that you have read, understood, and agreed to these GTC.

2. Purpose of the Platform

Cre8ify is a digital infrastructure operated by Uphoria FZCO that connects Brands with Content Creators for the purpose of executing and managing User Generated Content (UGC) orders and influencer event collaborations ("Golden Circle"). All use of the platform must relate directly to its commercial purpose and functionality. Any form of misuse, data scraping, unauthorized marketing, or circumvention of the platform's internal systems is strictly prohibited.

3. Account Creation and Eligibility

1. To use Cre8ify, users must be at least 18 years old and fully legally competent under the laws of their jurisdiction.
2. Users must provide accurate, current, and complete registration information and must keep this information up to date.
3. Each user is responsible for the security and confidentiality of their account credentials and for all activities conducted under their account.
4. Cre8ify reserves the right to reject, suspend, or terminate accounts at its sole discretion, particularly in cases of suspected fraud, policy violations, or reputational risk.

4. User Conduct and Responsibilities

Users agree to behave in a respectful, lawful, and ethical manner while using the platform.

• Infringe upon the intellectual property or privacy rights of others.
• Distribute harmful, misleading, or inappropriate content.
• Circumvent fees, commissions, or platform processes.
• Solicit other users for off-platform transactions.
• Disrupt or manipulate the platform’s systems or reputation.

Users agree to comply with applicable national and international laws.

5. Platform Oversight and Enforcement

1. Cre8ify may monitor platform activity for safety, compliance, and performance reasons.
2. This includes technical moderation of chats, content uploads, event check-ins, and transaction flows, as described in the Privacy Policy.
3. In cases of suspected misconduct, Cre8ify may temporarily restrict features, remove content, or deactivate accounts.

6. Financial Terms and Payment Processing

1. All financial transactions on Cre8ify are processed through Stripe or other authorized providers.
2. Uphoria FZCO is the legal and contractual recipient of all payments.
3. Users agree to Cre8ify’s pricing structure, commissions, subscription models, and refund conditions as described in applicable service-specific terms.
4. Each user is solely responsible for tax compliance in their jurisdiction, including any required invoicing or self-employment declarations.

7. Intellectual Property

1. The Cre8ify brand, platform layout, design elements, interface, scripts, trademarks, and all proprietary materials are owned exclusively by Uphoria FZCO.
2. Users may not reproduce, distribute, alter, or exploit platform materials without prior written consent.
3. Content uploaded by users remains their intellectual property, but users grant Cre8ify a limited, non-exclusive license to store, process, and display such content for the purposes of order fulfillment, quality assurance, and internal use.

8. Platform Exclusivity and Non-Circumvention

1. All interactions and business relationships initiated through Cre8ify must be conducted on the platform.
2. Users may not bypass Cre8ify by transacting with users they discovered on the platform outside of it.
3. Violations of this clause may result in permanent bans and legal claims for damages.

9. Promotions, Contests, and Rewards

Cre8ify may offer platform-wide contests, promotional campaigns, discounts, or incentive systems. Participation in such campaigns is optional. All related data processing is governed by the Privacy Policy.

10. Feedback and Improvement Rights

If users submit feedback, feature requests, or improvement ideas, Cre8ify is entitled to use such feedback for product development, marketing, and internal purposes without obligation to credit or compensate the user.

11. Privacy and Data Protection

1. Personal data is processed in accordance with the Privacy Policy, available at https://cre8ify.com/privacy-policy.
2. Users consent to the storage, processing, and transfer of their data as described in the policy.
3. Cre8ify uses various subprocessors, analytics tools, and security services to provide the platform.

12. Termination and Account Deletion

1. Users may terminate their account at any time by written request.
2. Cre8ify reserves the right to delete accounts or suspend access without notice in the event of breach, abuse, or extended inactivity.
3. Financial obligations arising before termination remain enforceable.

13. Limitation of Liability

1. Cre8ify makes no guarantees regarding platform availability, performance, or uninterrupted service.
2. To the extent permitted by law, Cre8ify disclaims all liability for indirect, incidental, or consequential damages.
3. Cre8ify is only liable for damages in cases of gross negligence or willful misconduct.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Place of jurisdiction is Dubai, UAE. Any disputes shall be subject to mediation prior to litigation.

15. Amendments to These Terms

Cre8ify reserves the right to amend these GTC at any time. Users will be notified via email or platform message. Continued use of the platform after changes indicates acceptance.

16. Contact

For any legal or contractual questions, please contact: